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Our Policies

Deposits & Payments

A 100% deposit will be collected for all one-night stays. A 50% deposit will be applied to all other reservations or packages, with the remaining balance to be paid upon arrival at check-in. We accept Visa, MasterCard, Discover, and American Express. We do not accept any form of checks.

Cancellation Policy

A cancellation fee of $49 will be charged for any cancellation request received from the time of reservation up to and including 14 days before the scheduled date of arrival. Any cancellation received within 14 days of the scheduled arrival date results in deposit forfeiture, and the guest is responsible for the entire reservation if we are not able to re-rent the room.

If you find you must cancel your reservation more than 14* days prior to arrival, you will receive a refund, less the $49.00 cancellation fee. If you cancel within 14* days of arrival, your deposit is non-refundable unless the room is rebooked, at which point we will process a credit minus the $49 cancellation fee.

*Exceptions: During the holiday season, the fall foliage season (mid-September through late-October), and for multi-room reservations, cancellations must be confirmed 30 days in advance of the arrival date. Event and whole-house reservations must be cancelled six months prior to the arrival date (25% of the deposit is non-refundable). Within six months of arrival for those reservations, final payments are processed. If the cancelled reservation(s) can be rebooked, we will apply credit for those replacement reservations minus the applicable cancellation amount.

Cancellations within 48 hours of check-in date are responsible for full payment for the entire reservation (within 7 days for peak periods and multi-room reservations; 6 months for event/whole-house groups).

Reductions in the number of reserved nights are subject to the cancellation policies once the reservation has been confirmed.

Early departures will be charged for the entire length of the reservation.

We will make every attempt to rebook any cancelled reservation and, if able to do so, will honor the most lenient applicable cancellation policy.

Smoking Policy

Smoke-Free Facility: The Willough Bed & Breakfast is proud to offer a smoke-free environment. Smoking is not permitted in guest rooms, indoor or outdoor common areas, or anywhere on our grounds where it may impact other guests or pose a fire hazard.

We will assess a $500 fee to your credit card for any violations of our no-smoking policy, and we reserve the right to ask you to leave the premises immediately. If the room is damaged or requires an excessive amount of cleaning, an additional cleaning fee will be assessed to your credit card at a minimum rate of $95/hour, and any damages will be billed at the cost of repair or replacement. Our non-smoking policy includes all types of tobacco, as well as e-cigarettes.

Amenities

Each room and suite at The Willough Bed & Breakfast is unique. With accommodations on two floors, you can select a room with an electric fireplace, and all our rooms feature large sunny windows. We also offer plenty of outdoor sitting areas for your enjoyment.

Daily rates are per room (single or double occupancy) and include a full gourmet breakfast served from 8:00 AM – 9:30 AM each morning on the enclosed sun porch or in the dining room. Room rates are subject to Pennsylvania’s Room & Meals tax.

Other amenities include:

  • Complimentary Wi-Fi in each room
  • Private bath in each room
  • Daily housekeeping
  • Hair dryer
  • Iron and ironing board (available upon request)
  • Flat-screen televisions
  • Complimentary on-site parking space for each guest room (one car per room)

Property & Occupancy

Our rooms accommodate a maximum of 2 guests, with the exception of The Willough Suite, which can accommodate up to 4 guests. Unfortunately, we cannot accommodate additional guests in any other rooms.

Pet Policy

The Willough Bed & Breakfast welcomes one dog of any size per room for an additional fee of $25 per night. Well-behaved dogs may be left unattended in rooms, provided they are crated when left alone for extended periods. Grassy areas are available on the property, but guests must pick up after their dogs. Guests will be billed for any damage or extraordinary cleaning required after their dog's stay. *Cats are not permitted.

Check-In, Check-Out & General Policies

Preferred check-in time is 3:00 PM – 7:00 PM; however, we are happy to arrange check-ins outside these hours with advance notice. Check-out time is 11:00 AM.

Fresh-brewed beverages are available in the main house dining room and the second-floor hallway starting at 7:15 AM. A freshly prepared full breakfast is served in the dining room between 8:00 AM and 9:30 AM (earlier times can be arranged). Please let us know in advance if you have special dietary needs.

We kindly request that guests do not burn candles in guest rooms due to safety concerns and sensitive fire alarms. LED substitutes are available upon request.

No daily service charge is added to bills. Gratuities are at the guest's discretion.